Luminox Nail Lounge respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting an appointment.
This Privacy Policy explains what information we may collect, how we use it, and how we handle your information.
INFORMATION WE COLLECT
When you use our website, contact us, or submit an appointment request, we may collect information such as:
- Your name
- Email address
- Telephone or WhatsApp number
- Requested service
- Preferred appointment date and time
- Information you provide in booking or contact forms
- Any additional information you voluntarily provide to us
HOW WE USE YOUR INFORMATION
Information collected through our website may be used to:
- Review and process appointment requests
- Confirm, reschedule, or manage appointments
- Contact you regarding your appointment
- Respond to questions or enquiries
- Provide requested services
- Maintain appropriate business and appointment records
- Improve our services and customer experience
- Maintain and improve the functionality of our website
APPOINTMENT INFORMATION
Submitting your personal information through our booking system allows Luminox Nail Lounge to review your appointment request.
Submitting an appointment request does not mean that your appointment has been confirmed.
Your appointment is confirmed only after Luminox Nail Lounge accepts your request and you receive a confirmation email.
EMAIL, PHONE & WHATSAPP COMMUNICATION
By providing your email address or telephone number, you allow Luminox Nail Lounge to contact you when reasonably necessary regarding your appointment, booking request, enquiry, or services.
We will not use your contact information for unrelated communications without an appropriate reason or your consent where required.
SHARING YOUR INFORMATION
Luminox Nail Lounge does not sell or rent your personal information.
Your information may be shared with trusted third-party service providers only when reasonably necessary to operate our website or provide our services.
These may include services used for:
- Website hosting
- Appointment scheduling
- Email delivery
- Website security
- Website analytics
- Communication services
Information may also be disclosed where required by law or where reasonably necessary to protect the rights, safety, or property of Luminox Nail Lounge or others.
THIRD-PARTY SERVICES
Our website may use third-party services, plugins, or platforms to provide features such as appointment scheduling, email communication, analytics, website hosting, or other functionality.
These third-party providers may process certain information according to their own privacy policies and terms.
COOKIES & WEBSITE DATA
Our website may use cookies or similar technologies to help the website function correctly, understand how visitors use the website, remember certain preferences, and improve the overall website experience.
Some third-party services used by our website may also place cookies or collect technical information.
Where required, you may be given options to accept or manage non-essential cookies.
DATA SECURITY
Luminox Nail Lounge takes reasonable steps to protect personal information submitted through our website.
However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for purposes such as appointment management, customer service, business records, legal obligations, or resolving disputes.
Information that is no longer reasonably required may be deleted or securely disposed of.
YOUR INFORMATION
You may contact Luminox Nail Lounge if you would like to:
- Ask what personal information we have about you
- Correct inaccurate personal information
- Update your contact information
- Request deletion of personal information, where applicable
- Ask questions about how your information is being used
Certain information may need to be retained where required for legitimate business, legal, accounting, or record-keeping purposes.
CHILDREN’S PRIVACY
Luminox Nail Lounge provides services to clients from age 12.
Where personal information is submitted for a minor, a parent or legal guardian may be required to provide or approve the information where appropriate.
EXTERNAL LINKS
Our website may contain links to third-party websites or services.
Luminox Nail Lounge is not responsible for the privacy practices, content, or security of websites operated by third parties.
CHANGES TO THIS PRIVACY POLICY
Luminox Nail Lounge may update this Privacy Policy when necessary to reflect changes to our website, services, technology, or business practices.
The most recent version published on our website will apply.
CONTACT US
If you have questions about this Privacy Policy or how your personal information is handled, please contact Luminox Nail Lounge using the contact information provided on our website.
CONSENT
By using our website and voluntarily submitting your personal information, you acknowledge that your information may be collected and used as described in this Privacy Policy.